Video conferencing and screen sharing for large teams all in one!
December 06, 2018

Video conferencing and screen sharing for large teams all in one!

Jason Sherman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts

I use Google Hangouts to communicate with a wide variety of clients in order to have conversations about projects we are working on. I tend to often engage in video chat as well as screen sharing so that I can show them what the work entails instead of just explaining it on a phone call.

Pros

  • Video Chat
  • Screen Sharing
  • Adding someone from Gmail

Cons

  • You have to install a Chrome extension first
  • Not everyone gets audio if they are using a Mac
  • The interface could use improvement, not all the buttons are clear
  • It has made communication easier
  • More clients have had face to face meetings with me
  • It syncs with all my devices
I like Google Hangouts more than Appear, Skype, and Zoom. While Appear is lighter and easier, it's also more limited. Skype is too slow and clunky, plus I have to install the program. And Zoom is complicated, you have to install a program, and it doesn't always work well with more than 2 participants.
Google Hangouts works great when I have to host a team meeting with multiple people in order to share my scree and go over documents, websites, and information so that I can explain it visually and not just with voice. I also like that my team can join by clicking on a link.

Google Hangouts (Classic) Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
10
Audio conferencing
10
Mobile app for iOS
10
Mobile app for Android
Not Rated

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