Google Hangouts for video conferencing is a good choice
September 21, 2019

Google Hangouts for video conferencing is a good choice

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts

It is used throughout for quick video conferencing. Most employees have Google accounts and it's easy to start up and get people connected. Mostly used for working with people working remotely when an email isn't sufficient.


  • Good quality in meetings
  • Show camera view of all participants and you can easily identify who is speaking.
  • Tracks history of calls which is nice for record-keeping.
  • Screen sharing capabilities help getting your points across.


  • UI to get a call going is a little confusing via the web browser.
  • Not really the popular choice which is why we mostly use Zoom or go-to-meeting.
  • Cheap solution for web conferencing for small businesses.
Personally, I like Zoom because the UI makes more sense and it is used more widely. Each is a solid choice but we end up using what clients and other companies use for their communication channels.
Haven't really needed it.

Do you think Google Hangouts (Classic) delivers good value for the price?


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Did Google Hangouts (Classic) live up to sales and marketing promises?

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Well suited for video conferencing when one needs to communicate between employees or clients that are not physically in the same location.

Google Hangouts (Classic) Feature Ratings

Call reports
Directory of employee names
Answering rules
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Audio conferencing
Video screen sharing
Instant messaging
Mobile app for iOS
Not Rated
Mobile app for Android


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