Great voice call service
Updated September 20, 2019

Great voice call service

Horacio Carcamo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Voice

Google voice is used for long distance calls that save a lot of money and at the same time it offered a great call without interference or voice lag. This service provides a free number or a owned number which you can purchase and facilitates the ease of communication between a customer and the representative.
  • Great for landline calls or mobile numbers
  • It has its own system for messaging
  • You can store unlimited amount of contacts without any cost
  • With the owned number, you can have access to caller ID
  • Sometime it lags when the call mailbox is full
  • Some messages bounce back when writing more than 250 characters
  • No access to buy other number with the same account
  • Save on big landline or mobile bills
  • Smooth communication with customer
  • Multitasking service that can be productive when attending customers
It cost more than Google voice and set up might be more technical and tedious than Google Voice is. It also has some good features, like the cloud base phone directory, which you can transfer them directly to any mobile device phone book and make calls directly from your mobile device.
Coming from Google, this is a great app and service that they offer, I cannot complain about it. The main feature I recommend others to use is the voice calling feature, because is a smooth and straight communication compared to other competitors. Going through your call logs may help to determine your daily goals.

Google Voice Feature Ratings

Hosted PBX
8
Call reports
10
Directory of employee names
9
Answering rules
9
Call recording
10
Call park
8
Call screening
10
Message alerts
8
Video conferencing
9
Audio conferencing
8
Mobile app for iOS
10
Mobile app for Android
Not Rated