Workspace is a plus for SMB businesses
November 04, 2021
Workspace is a plus for SMB businesses
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Workspace (formerly G Suite)
Google Workspace is being used for full collaboration across the organization. We are also using it for all messaging (Gmail, Chat, Meet) to communicate internal and externally with our employees and customers. Currently, we do not use any MS Office applications to have a better ROI for the organization. It has easy integrations with other SaaS applications that we use.
Pros
- Feature releases
- Uptime
- Integration between SaaS programs, like Salesforce
Cons
- Sheet functions and limitations
- Better Chat integrations to keep up with Slack
- Redlining in Docs
- Google Editors
- Security options
- Integrations
- 10% use of MS toolset at the organization
- Time saved on collaboration in the editors
- Low administration on employees and devices
Slack has more IT functional integrations that Google Chat/Spaces at this time. It is being used in more of a "shadow IT" configuration currently with a limited set of paid licenses. Facebook for Business was missing key integrations and with Google Spaces/Currents, it was not an additional cost we needed to invest in.
Do you think Google Workspace delivers good value for the price?
Yes
Are you happy with Google Workspace's feature set?
Yes
Did Google Workspace live up to sales and marketing promises?
Yes
Did implementation of Google Workspace go as expected?
Yes
Would you buy Google Workspace again?
Yes
Comments
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