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GoSquared - A new way to manage most of your tasks.
May 30, 2022

GoSquared - A new way to manage most of your tasks.

Agrim Garg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with GoSquared

This is a great tool to organize your thoughts by getting the data effectively. The interface is quite user-friendly and even a layman using it for the first time can decode the way the tool has to be used to its full potential.
  • Data Analytics.
  • Live Chat and Sales.
  • Lead Management.
  • Dashboard
  • Emails linked/synched with the existing user accounts.
  • Chat Interface
  • Automated Bot Response.
  • Web Analytics.
  • Chat Support.
  • Emails/Messaging.
  • Top-to-bottom funnel conversion.
  • Increased NPS.
  • Reduced TAT to respond.
GoSquared acts as an end-to-end tool taking care of most of the needs of the organizations unlike most of the competitors. Even while covering a vast scenario, GoSquared handles all the tasks pretty well.

Do you think GoSquared delivers good value for the price?

Yes

Are you happy with GoSquared's feature set?

Yes

Did GoSquared live up to sales and marketing promises?

Yes

Did implementation of GoSquared go as expected?

I wasn't involved with the implementation phase

Would you buy GoSquared again?

Yes

It is an end-to-end CRM tool that is well suited for an organization to manage its sales and marketing channels. It helps you talk efficiently to the internal as well as external stakeholders, therefore following most of the use-cases organizations have with such tools. There could be additional scenarios wherein the tool could handle messages from the customers and accordingly the verbatim chatbot could be improved and used.