Read the name "GoTo Meeting" - I like a good CTA and they simply deliver it
June 08, 2022

Read the name "GoTo Meeting" - I like a good CTA and they simply deliver it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

First time around I came across GoTo Meeting, it was for a meeting organised by someone else and I joined with absolute ease and didn't even think about it, I think that's one of the most important features that stick with me - all these apps should be a no-brainer as per their nature in my opinion. I used this especially to solve quick issues or non-regular meetings where a client or partner would not want to deal much with more complicated sign-in tools and instead just click and start.
  • It is quite easy to connect and start with anyone inside or outside organisation.
  • It offers a fast connection that I didn't experience a bad drop, etc.
  • It seems to be more secure than some competitor apps.
  • I would love to see a free version even if it's basic features, etc. so more people can get started easily.
  • It could offer more functions for the paid plans such as file sharing.
  • Unfortunately, some of my colleagues and me having a bad internet connection affects the calls easily - maybe there could be an improved way that may enable quality not being too much dependent on internet speed - sounds like a long shot, sorry.
  • It has been a great opportunity to see the quality and ease can go hand in hand, raising the bar for overall expectations for software of this category.
  • In the long term the company would consider more competitively priced options or free ones for just basics.
Compared to GoTo Meeting, the fact that Google Meet integrates so well with Google Calendar, someone who is using Google Calendar all day every day, it's a breeze to use and it's superb for internal meetings and very good for outside of the organisation calls. GoTo Meetings would still be a good option to use among the competition though and if you use a different calendar app then the advantage of the formerly mentioned software is out of the window.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

Yes

I would recommend these to those who'd need to do regular outside calls and it'll be easy for them just sending the link and the person on the other end will be able to join - mostly, as I experienced - with ease. For internal calls where you want to meet a colleague for a quick online chat maybe the integrated solutions could be better - i.e. the video feature of the email provider choice of your organization.

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
7
Mobile support
Not Rated
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
7
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
8
Participant roles & permissions
9
Confidential attendee list
9