Moved from Microsoft Teams and Haven't Looked Back!
December 07, 2023

Moved from Microsoft Teams and Haven't Looked Back!

Janalee Silvey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

We use GoTo Meeting to meet with clients to review monthly results of our marketing efforts on their behalf. We also use GoTo Meeting to meet with vendors for regular status updates on the work they're performing for us. We it when prospecting, meeting virtually with prospective clients and their teams which are more frequently now located in multiple remote locations. We like using it as well when we do 1:1 training sessions for the digital marketing training courses we offer, and for getting prospective Ohio students set up for the Ohio TechCred program so they can get full reimbursement for the training. The state website is difficult to navigate, and the students really appreciate the ability to do a screenshare with us so they're certain they've gotten set up properly for the state grant program.
  • Logging in is simple
  • Technically dependable without glitches
  • Intuitively easy to use
  • It can be tricky to switch users, but easy once you figure it out
  • Initial setup for non-users can take some hand holding
  • Too easy to not be aware of a direct message in chat
  • Number of meetings has grown from 1-2 / week to 10-12/week
We also subscribe to MS Teams, but after using it for two months decided to go with GoTo Meeting since it is much more reliable and easier to use. For instance, the control pane in MS Teams is virtually fixed in place making it extremely difficult to see any open browser tabs you might have on your screen when you need them. While MS Teams is clunky, GoTo Meeting provides a much more professional environment.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

Easy yet powerful application for video calling that can scale from small groups who are unfamiliar with the app to large enterprise groups of sophisticated users. I've used GoTo Meeting successfully for everything from meeting with the local Homeowners Association to hosting client meetings with up to 25 users (although the app can easily accommodate many more). Once users have completed the download and installed the app, it's all pretty straightforward from there. Comparing to MS Teams where sound and video can go in/out, GoTo Meeting is exceptionally dependable and intuitively easy to use.

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
7
Mobile support
9
Desktop sharing
10
Whiteboards
9
Calendar integration
10
Meeting initiation
8
Integrates with social media
8
Record meetings / events
10
Slideshows
8
Live chat
9
Audience polling
9
Q&A
9
User authentication
10
Participant roles & permissions
9
Confidential attendee list
10