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GoToMeeting Review: "Go-To-Webinar: Pretty To Look At, Imminent Crashing"
https://www.trustradius.com/web-conferencingGoToMeetingUnspecified7.9973101
Annesa L Lacey profile photo
December 17, 2013

GoToMeeting Review: "Go-To-Webinar: Pretty To Look At, Imminent Crashing"

Score 3 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction

  • Appealing interface.
  • Easy to use.
  • Both video and phone options are of high quality.
  • Crash-prone. [Momentarily drops audio or video.]
  • Would love for slides to eventually be interactive enough to include clickable during webinars.
  • Truth be told, I no longer use GoToMeeting as my go-to webinar source due to the crashing issues.
  • I've had successful conversions in the instances GTM didn't crash / drop audio / video.
Again, in webinars I've hosted as well as attended, audio drops are entirely too frequent or people were dropped off of the webinar.
Usability is great for attendance. Use at your own risk when hosting.

Product Usage

1 - Hosting webinars for services & digital products.
1 - Computer-literate.
  • Hosting webinars for online services & digital products.
  • Online meetings.
  • !5-min consultations.
  • Peers, clients have enjoyed replays when they missed original broadcast.
  • Won't use for hosting until crashing issues are fixed.

Evaluation and Selection

  • webex,vimeo
Used GTM first.
  • Product Features
  • Product Usability
If there were no crash issues, I would've rated GTM at 100%.

Usability

Exceedingly easy to use. I was an advanced user, as there was nothing to it. I just couldn't take the dropped audio / imminent crashing.
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Installation.
  • General use in chatting / asking questions as well as providing answers.
  • Uploading content.
  • Scheduling live events.
  • Getting out of the imminent crashes to not turn off participants.
Yes - Mobile experiences have been Ok. Slows my smartphone down, but its a large app, so that's to be expected.