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GTM/GTW has proven positive ROI
January 31, 2014

GTM/GTW has proven positive ROI

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

unsure but I believe it's the latest edition

Modules Used

  • GoToWebinar
  • GoToMeeting
  • Generating Reports
  • Scheduling Webinars

Overall Satisfaction

It is used to conduct meetings for teams that aren't all in the same office; it allows them to share their screen which is very helpful for complicated projects. We also use GTM for conducting both internal and customer-facing webinars, which we record and pull the registration/attendee reports for to input in our CRM system.
  • Webinar recordings
  • Webinar reports
  • Share screen option for both GTM &GTW
  • Allow multiple users to be on the same account at once, that's the only time our company has experienced issues with GTM/GTW
  • Allow organizers to turn off the chat feature
  • Provide complimentary tutorials for new users
  • We have had positive ROI from GTM webinars
  • faster lead conversion
  • better customer service
  • I haven't
I haven't used any similar products nor have I evaluated similar products.
We have no complaints large enough to choose another product. GTM & GTW are exactly what we need to improve our business and ROI effectively. Webinars have been great for our business and GTM & GTW make conducting webinars very easy. In addition, GTM makes meetings more effective for teams that aren't in the same office.
It is well suited if you're interested in doing either or both internal & external webinars. It is also very helpful if you need to conduct a meeting with a team that is in multiple different areas, the feature that allows screen-share & taking over the screen is very helpful.