Oh No GoTo!
October 09, 2015

Oh No GoTo!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

web and meeting

Overall Satisfaction with GoToMeeting

It's used throughout the company for various reasons: Team meetings, client meetings and demos. It of course allows impromptu as well as planned meetings with associates that are minutes or hundreds of miles away.
  • Links individuals visually and audibly
  • Allows for multiple users at once
  • Gives shared screen options
  • The format is constantly changing and from meeting to meeting it's frustrating to log on and realize you have NO clue where your features are located
  • The system is not reliable across the internet and will drop calls and callers frequently
  • The software often times runs very slow
  • There's often times a 3-4 second delay in screen sharing, very unprofessional in a demo scenario
  • We've lost a few deals do the the technology failing, because we are a technology company and it reflects back on us
I would have switched to Join.me, but I didn't have time to learn the format. Now that GoTo has changed theirs several times since, I wish I would have switched
During a product demo it's not reliable enough because it's a direct reflection on our technology since we're selling software

GoTo Meeting Feature Ratings

High quality audio
3
High quality video
3
Low bandwidth requirements
1
Desktop sharing
2
Calendar integration
9
Meeting initiation
7
Record meetings / events
7
Live chat
6
Audience polling
6
User authentication
5
Participant roles & permissions
6
Confidential attendee list
7