GoToMeeting Declining Instead of Improving
February 26, 2020

GoToMeeting Declining Instead of Improving

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

We currently use GoToMeeting for consulting and training. It's always had its glitches, however, instead of fixing bugs and reliability issues, they seem to continually change the features and how to operate the program. It's always an unpleasant surprise when all of a sudden it doesn't work as before and every time it's actually less user friendly. We don't need the program to control everything running on a computer, only display what is asked of it.
  • Offers free trial periods for clients
  • Unreliable
  • Consistent changes to functionality instead of fixing issues
  • Not good for business if meetings don't go well because of process issues.
All the other systems available have their issues, but they're not their own worst enemy.
Not likely to recommend at all as a frustrated user.

GoTo Meeting Feature Ratings

High quality audio
1
High quality video
1
Low bandwidth requirements
1
Mobile support
1
Desktop sharing
1
Whiteboards
1
Calendar integration
1
Meeting initiation
1
Integrates with social media
1
Record meetings / events
1
Slideshows
1
Live chat
1
Audience polling
Not Rated
Q&A
1
User authentication
1
Participant roles & permissions
1
Confidential attendee list
1