Why I Use GoToMeeting and Think You Should, Too
February 27, 2020

Why I Use GoToMeeting and Think You Should, Too

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

GoToMeeting is a cloud-based communication service. In my organization, it has been used to facilitate meetings with employees and clients. GoToMeeting has also been used to facilitate training sessions and product demonstrations. Without GoToMeeting, my company would not have achieved the increased level of sales and efficiency it is currently experiencing.

Pros

  • Because it is cloud-based it can be used on most, if not all, operating systems.
  • Recording and sharing meetings

Cons

  • If I had a fault with GoToMeeting, it would be the pricing model. Maybe something like a pay-and-use model for a company like mine that doesn't use it daily or all year.
  • GoToMeeting has saved my company lots of time and money (savings in telephony and travel expenses).
  • Although I have achieved some savings, it is a bit costly.
GoToMeeting, in my opinion, sets the standard for these other services regarding ease of use and availability across various operating systems. However, if high-quality video conferencing, whiteboarding isn't a necessity then GoToMeeting is not for you.
GoToMeeting is best suited for medium to large organizations that need to host large or frequent meetings with clients and employees. A smaller organization that doesn't require frequent meetings or collaborations might find it expensive.

GoTo Meeting Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
5
Mobile support
8
Desktop sharing
8
Whiteboards
9
Calendar integration
8
Meeting initiation
8
Integrates with social media
6
Record meetings / events
9
Slideshows
8
Live chat
10
Audience polling
9
Q&A
9
User authentication
9
Participant roles & permissions
9
Confidential attendee list
9

Using GoToMeeting

ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Scheduling meetings with email integration
  • Clarity of voice and video
One word, excellent. However, I give it an "8" because there is always room for improvement.

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