Overall Satisfaction with GoToMeeting
GoToMeeting is our go-to (no pun intended) webinar platform for hosting 1:1 or group meetings. We use it for both on-demand and scheduled meetings. The platform helps to connect us with our clients and internal team members to facilitate easy collaboration.
- On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
- Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
- Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
- Sometimes the control panel can be a little annoying. It typically opens on the right-hand side of the screen. You can easily minimize it but then you lose the ability to see chats, etc. Some other platforms have the control panel on the bottom of the screen.
- It would be nice if I could just share a portion of my screen. When I had two monitors, I could just select to show one monitor, but now that I've moved to one large screen, it would be nice if I could just share a portion of my screen.
- I use GoToMeeting every day for both client meetings and sales calls, especially to conduct demos. The platform absolutely enables me to close sales.
- I use GoToMeeting every day for both client meetings and sales calls, especially to conduct demos. The platform absolutely enables me to close sales.
- Zoom, Google Hangouts Meet and Skype
GoToMeeting is tried and tested in the market. It's got a long legacy but I feel like it is not encumbered by legacy systems like some market leaders.
I used Hangout Meets (free) for a while, but the end-user functionality was not as easy to use and I thought it well worth spending a little money to switch.
I have clients that use Zoom (that I administer) and I have been happy with their platform as well, but right now there are serious privacy concerns with Zoom that companies need to consider before purchasing. I'm sure they will resolve that, but for the immediate future, I would not use that platform.
Skype is an absolute disaster - there are many technical challenges using that platform if you are joining a meeting from outside the host organization. I frequently lose audio when participating on Skype calls. It's also harder to hand over screen sharing to someone outside the organization.
I used Hangout Meets (free) for a while, but the end-user functionality was not as easy to use and I thought it well worth spending a little money to switch.
I have clients that use Zoom (that I administer) and I have been happy with their platform as well, but right now there are serious privacy concerns with Zoom that companies need to consider before purchasing. I'm sure they will resolve that, but for the immediate future, I would not use that platform.
Skype is an absolute disaster - there are many technical challenges using that platform if you are joining a meeting from outside the host organization. I frequently lose audio when participating on Skype calls. It's also harder to hand over screen sharing to someone outside the organization.