A lifesaver for helping technically challenged remote workers, and accessing office from home.
May 08, 2023

A lifesaver for helping technically challenged remote workers, and accessing office from home.

Daniel Foucachon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMyPC

GoToMyPC has been an easy solution for two very important tasks in my business:

  1. Helping remote workers who are technically challenged, in particularly senior employees who have incredible knowledge and skills, but technically challenged on basic computer issues.
  2. Remote log-in from my home office on rural internet to my office location on fiber. I regularly log in for retrieval of digital assets, or uploading very large files that would take days on my home rural internet.
Go to my PC has been reliable, fast, and flexible. Unlike some programs that rely on a browser, or face login issues, GoToMyPC is always running when I need it. It even allows me to do a remote reboot! I reboot, it kicks my out for a few min, and I can re-connect at login-screen. Amazing.

I have used it across town during blizzards, and from my home in the US to workers in France. I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful.

Pros

  • Reliable connection
  • Ability to reboot remotely
  • Easy setup and maintenance - "install and forget" until you need it.

Cons

  • Price is on the high side
  • Remote mouse view is sketch
  • It has made remote work possible in certain situations with technically challenged workers would have made it impossible.
Only works well when properly logged into a session.

Do you think GoToMyPC delivers good value for the price?

Yes

Are you happy with GoToMyPC's feature set?

Yes

Did GoToMyPC live up to sales and marketing promises?

Yes

Did implementation of GoToMyPC go as expected?

Yes

Would you buy GoToMyPC again?

Yes

I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful.

GoToMyPC Feature Ratings

Screen sharing
10
File transfer
6
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
7
Remote management of servers & workstations
7
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

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