GoToWebinar and make your life easier
January 18, 2017

GoToWebinar and make your life easier

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToWebinar

The GoToWebinar connection process is straight forward and reliable. The Control Panel itself is clear and easy to navigate and provides a wide variety of functions and information in a very basic, well laid out interface.
We use GoToWebinar (and GoToMeeting) across our company to provide product demonstrations to end user prospects as well as partners. This allows us to reduce costs as we can provide this type of service remotely without having to physically visit the people we're presenting to.

Pros

  • GoToWebinar is an excellent tool for "public" webinars, as you can create a series of events and provide potential clients with a registration link that allows them to view the available sessions and sign up for the one that's most convenient for them.
  • The GoToWebinar client is extremely reliable and easy to use, which is important when working with external companies.
  • GoToWebinar's built in communications make it easy to be sure our internal users are kept up to date on webinars we've got scheduled, and our attendees get registration and follow up info that they need (automatically).

Cons

  • It would be very useful to be able to create unique registration links to allow us to identify where an attendee registered. We have multiple points/websites where people can sign up and it would be extremely valuable to know which one(s) are being used the most.
  • The new Insights reporting is a great addition, but the general reporting mechanism is somewhat cumbersome. For example, it would be useful to be able to generate an attendee report for all sessions in a given timeframe rather than having to generate them one per session.
I've used GoToWebinar at multiple different organizations, and it continues to be the most affordable, functional and easy to use remote desktop tool on the market. Webex has grown more and more expensive over the last decade, and BlueJeans is complicated and confusing to use.
I think GoToWebinar is an excellent sales tool for providing remote product demonstrations either to individual parties or to a larger public audience. It's also an easy, inexpensive way to get a large group of (remote) individuals together for meetings or conference calls.

GoTo Webinar Feature Ratings

7.0
Audience polling
6
Q&A
8
4.5
Dashboards
6
Data exportability
3
8.0
High quality audio
8
Mobile support
Not Rated
8.0
Participant roles & permissions
8
Confidential attendee list
8
4.0
Branding options
4
Integration to Marketing Automation
Not Rated
6.5
Calendar integration
Not Rated
Record meetings / events
7
Slideshows
Not Rated
Event registration
6

Comments

  • Daniel Waas | TrustRadius Reviewer
    Daniel Waas
    (Vendor Representative) commented 8 years ago
    Thanks for the positive feedback. I'm glad to hear you've found GoToWebinar to be both reliable and easy-to-use. I noticed you're looking to set up custom registration links. We've recently made that process a lot easier. Within GoToWebinar it's called Source Tracking and this help article has all the details: https://support.citrixonline.com/en_US/Webinar/help_files/G2W090114
    • Anonymous | TrustRadius Reviewer
      Review author
      commented 8 years ago
      This is fantastic, thanks Daniel. I'm sure we'll be able to put this to good use :)

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