GoToSuccess
January 20, 2017

GoToSuccess

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToWebinar

There are competitors that are good, but overall it's a great product and easy to use all around.
Right now GoToWebinar is being used to help teach customers how to use our product more efficiently and in teaching strategies behind sourcing and procurement processes. This addresses the issue of teaching and engaging customers (specifically new ones) in a scalable way for a small fast growing company like our own.
  • Easy to get to
  • Convenient for most use cases
  • It's an established name (clients recognize)
  • Not all customers are tech savvy enough to use the product.
Not as professional of a tool, compared to GoToWebinar. Although, GoToWebinar doesn't have as clean of a sync with calendars as Google Hangouts & Google Hangouts has a much higher adoption rate (for customers). Google Hangouts is not conducive to a confidential webinar at all.
Gotowebinar is best suited in customer teachings, where we plan this far ahead of time.

GoTo Webinar Feature Ratings

Audience polling
10
Q&A
9
Dashboards
7
Data exportability
7
High quality audio
7
Mobile support
6
Participant roles & permissions
10
Confidential attendee list
10
Branding options
8
Integration to Marketing Automation
8
Calendar integration
10
Record meetings / events
9
Slideshows
9
Event registration
10