Simple and Effective, Albeit Occasionally Restrictive
Updated September 25, 2019
Simple and Effective, Albeit Occasionally Restrictive
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoToWebinar
GoToWebinar is the primary means by which we conduct educational webinar series and sales webinars. The tool helps us manage registration, attendance, and analytics for all webinar sessions. It is used by both our Marketing and Product Education departments. Primarily, it lets us speak to large groups of people beyond what our usual communication tools like Google Chat or Amazon Chime are capable of managing.
Pros
- Simplifies webinar creation and execution process without the need of much, or any, teleconferencing experience.
- Analytics easily export and provide insights into how engaged your audience was, what questions they asked, etc.
- The software allows you to easily record your webinar and allow you to attach to automated follow-up emails for absent registrations.
Cons
- Sometimes the tool feels overly simplified and a bit restrictive. You can only send signup notifications to the account owner email instead of CC'ing third party accounts.
- The interface is pleasant looking, but sometimes I would prefer a less flashy and more compact view of all of my webinars and data. Sometimes I feel like I am scrolling through a lot of fluff or padding.
- Automated emails only let you enter plaintext responses, would be nice to add a slight amount of WYSIWYG editor functionality, like hyperlinking text.
I have only used the other two tools as an attendee. As an attendee, these tools felt more streamlined and slightly easier to use.
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