Top Notch Webinar System
September 20, 2019
Top Notch Webinar System
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoToWebinar
GoToWebinar is used across the whole organization but mainly by the product and marketing teams. We use it to record and host webinars explaining our products to our customers as well as use it as customers to get trained or watch recordings done by our suppliers. The technology works well and it's easy to use.
- Clear audio and video, very neat.
- Ability to do polls on the webinar increases participation and engagement.
- Easy to use.
- Cost is a bit high compared to alternatives.
- Reporting lacks clarity, should be more granular.
- No e-mail support, only by phone.
I would day the biggest disadvantage that GoToWebinar has against Zoom is that with GoToWebinar you need to download and install a piece of software and with Zoom that is not needed. However, the latency issues are almost nonexistent on GoToWebinar whereas in Zoom I have found a lot of problems.