Item: GoTo Webinar
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our association uses [GoTo Webinar] for almost all our online webinars, which can be between 2-5 per month. Most of the programs are generated in the U.S., but we also use it for international webinars that are launched by our team in Malaysia. It has been a great way to reach a very large, international audience for our educational programs.

Pros and Cons

Reports are quite thorough for attendee tracking, Q&A submissions.
Overall the online technology and connectivity is very reliable.
They have good help screens, and if needed the live help staff are easily accessible.

It would be nice to be able to run customized reports.
Running a presentation with embedded videos can be hit or miss; typically only 50% of the audience can see and/or hear the videos.
When needing to enter webinar information in a foreign language, the auto translations on the platform are not 100% accurate, and there are only so many languages to choose from.

Return on Investment

Our association used to conduct 1 webinar each quarter. When Covid-19 lockdowns were initiated we hosted 12 webinars in 12 weeks, and we now have a webinar mailing list of nearly 6,000 people. It was a great way to keep our members and other industry professionals engaged in our educational programs!

Usability

[GoTo Webinar] is very user-friendly and easy to set up, use, and navigate as an administrator.

Alternatives Considered

Microsoft Teams and Airmeet

Microsoft Teams does not offer the same level of flexibility or customization that [GoTo Webinar] has, so that is rather limiting. Also, MicrosoftTeams does not have a decent report program in place. Airmeet has some neat features and decent interactive features between the presenters and the audience, but it is a little difficult to navigate as an Admin/Host, and because it is not widely used yet the audience and the presenters may have problems understanding how it functions.

Key Insights

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Webinar go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Webinar again?

Yes

Likelihood to Recommend

[GoTo Webinar] is great for conducting webinars in general. It is a widely used & accepted online program, which makes it user-friendly. It is easy to set up webinars, and easy to execute them. It is also relatively affordable if your organization hosts many webinars, but it may be worth [GoTo Webinar] to explore or allow one-off use of the platform instead of requiring a subscription.

GoTo Webinar is quick, easy and user friendly

Overall Satisfaction with GoTo Webinar