Grasshopper is a go-to for your business
September 30, 2019

Grasshopper is a go-to for your business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Grasshopper

I used Grasshopper as a convenient way to keep our companies phone calls under one roof. The service is easy to use and doesn’t require a lot of numbers or steps. Grasshopper is a service that I would recommend all companies integrate into daily use simple and convenient communication.
  • Price.
  • Ease-of-use.
  • Simplicity.
  • More phone greetings.
  • Voice options.
  • Languages.
  • Phone number availability.
  • Professional.
  • Convenient.
Grasshopper stacks up against the competition. With an easy to use portal, low cost, and multiple options to choose from, Grasshopper is a formal contender. We’ve used Grasshopper for the last few years with an amazing amount of success. There is no competition when it comes to low-cost phone providers.
Support at Grasshopper is the reason I continue to integrate the calls with my nonprofit. A satisfying customer service experience paired with unparalleled service and cost is the reason we keep coming back. Phone service is simple yet an integral part of what most if not all small businesses need to succeed.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Grasshopper is well suited for nonprofits that are setting up multiple phones and need access to a national number. Grasshopper may not be suited for larger companies with multiple phone lines. The service is simple and provides a convenient way to access phone calls and keep communication lines open for all.

Grasshopper Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
6
User templates
8
Call reports
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Video conferencing
8
Audio conferencing
9
Video screen sharing
9
Instant messaging
9
Mobile app for iOS
9
Mobile app for Android
9