Do not recommend
Updated January 05, 2022

Do not recommend

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Applicant tracking system used daily for 2.5 years.
  • Integration with Slack.
  • Basic actions, such as reviewing pipelines or scheduling interviews, take too much time.
  • Difficult to navigate, implement, and validate customizations
  • No customer service.
  • Mobile application is not functional.
  • Documentation.
  • Scorecards.
  • Data and reporting.
  • Because the reports were unreliable and too limited, we looked for another solution which adds to our recruitment operating costs

Do you think Greenhouse delivers good value for the price?

No

Are you happy with Greenhouse's feature set?

No

Did Greenhouse live up to sales and marketing promises?

No

Did implementation of Greenhouse go as expected?

I wasn't involved with the implementation phase

Would you buy Greenhouse again?

No

This product has so much potential, good intentions, but they have overcomplicated basic functionality, UI is not intuitive and clunky. Basic actions, such as reviewing pipelines or scheduling interviews, take too much time. There are too many opportunities to customize the global system and make mistakes and the inability to edit some customizations. No customer service. The mobile application is not functional. In my experience, you work for Greenhouse - Greenhouse does not work for you.

Greenhouse Feature Ratings

Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated