Groove - thanks!
May 25, 2018

Groove - thanks!

Mustafa Hubaishi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Groove

Groove is being used by my department. It's a good way to send a personalized email to a potential customer with a cadence. It allows you to share templates across the team and look at analytics to see which cadences worked best with the most open rates for example. It also helps set reminders for each prospect or client with the GMAIL add-on. Further, it integrates with LinkedIn as an Add-on called Groove Prospector and that integrates with SFDC to help you find contact information such as email addresses. I would recommend Groove as it boosts productivity and helps the team stay organized. Finally, it ensures you don't miss an email or call with the reminder feature.
  • Reminders
  • Email cadences
  • Add-on with LinkedIn for a deeper dive and missing information
  • Shared and saved templates
  • Analytics
  • Gmail add-on
  • LinkedIn Prospector is being removed in July
  • It's all been positive
  • I think I've noticed gaps in my process because of Groove
  • Worth the investment
The Groove UI is much more intuitive, which makes it easier to use and help others understand. The integrations and add-ons are way more comprehensive and they understand their customers. Support is superb!
Suited:
  • If you have a lot of leads or inbound leads to address and need a system that can cater to unique messages that can be replicated and customized on the fly.
  • If you're managing a large pipeline and need a system to help organize your process and stay on top of work.