Groove to Improve
June 25, 2021
Groove to Improve
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
It is used by our department as we are a sales team. It adds value in the sense of being able to track a clients movements in terms of opening emails and clicking on links etc. This type of tool for a sales team is invaluable to be honest and without it you are completely blind as this really gives an insight into what they are doing
- Tracks how many times a client opens an email
- Tracks how many times a client opens a link you attached
- Gives a detailed breakdown for managers on staff performance
- Tracing conversation time
- Importing SFDC users
- Email tracking
- call tracking
- analytics
- Increased productivity
- More retention
- faster sales cycle
Groove is by far and above the best in the business. In previous jobs I have used systems such as Genysys and Stan especially. These were both very not reliable and difficult to use for the average user. As mentioned earlier every sales team should be using Groove to completely manage their funnels along with Salesforce
Do you think Groove delivers good value for the price?
Yes
Are you happy with Groove's feature set?
Yes
Did Groove live up to sales and marketing promises?
Yes
Did implementation of Groove go as expected?
Yes
Would you buy Groove again?
Yes