Great way to track contact and outreach
September 22, 2021

Great way to track contact and outreach

Dean Lindsay | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It's used by multiple departments and allows us to track customer and prospect contact.

Pros

  • Track emails.
  • Integration with CRM (Salesforce).
  • Full contact visibility.

Cons

  • Slightly more visually pleasing web page on a laptop.
  • Email tracking.
  • CRM integration.
  • Full contact visibility.
  • Saves time due to less follow up.
  • Increased productivity.
It's very easy to use and intuitive.
Groove is better than Mailtrack, as Mailtrack is Gmail only and not as easy to use as Groove.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

It's an excellent product and makes me have visibility on who I've emailed, who has opened/not opened, and allows me to track all of my emails. The integration with Salesforce is excellent too and means I have full visibility via our CRM. It's simple, seamless, and intuitive - a great tool.

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