Must have technology for all sales teams!
October 08, 2021
Must have technology for all sales teams!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Currently, Groove is being utilized by certain parts of our sales teams, however, it is going to be rolled out to the entire sales portion of the organization. Groove solves one of our biggest issues, which is having a clean multitouch process. It allows us to gain access to companies through a well-tested, thorough and researched multitouch process.
- The analytics behind our multitouch process. Allowing us to understand which parts of our process are not working and which parts are.
- Excellent customization abilities. The ability for us to have multiple multitouch campaigns is key and the ability for us to be able to fully customize these things.
- Groove's support team is phenomenal. Questions are always answered quickly and effectively. They even will jump on a screen share to make sure you are getting the answer you need.
- The only thing I'd like to see in Groove is the ability to have A & B testing of certain email chains. In Groove I have the ability to use different templates from their multitouch flows which are very similar to A & B testing. I would just like it to be accessible. To be honest, though they may have this capability already and if they don't I'm sure they would make changes.
- The ability to have multiple different multitouch flows going at once.
- The ability to be able to track and analyze data from these multitouch flows.
- The ability to integrate with LinkedIn and Salesforce.
- Ability to have a dialer within the system.
- Through utilizing Groove’s multitouch I was able to book two meetings with prospects in my first week of utilizing the tool. Prior to Groove, I had been trying to reach these same two prospects for the last SIX months with no engagement.
- Prior to using Groove our organization was using a different technology to send out our emails that made it extremely difficult to customize and look "salesy". While using this other approach my open rate on my emails was less than 20% and a reply rate of only 3%. Within my first week of utilizing Groove, my open rate was above 35% and my reply rate was up to 6.6%.
- Outreach
Outreach and Groove are very similar products. I have used both for the same amount of time. I would say that I do like Groove more. My reasoning for this is that I believe Groove is a little more user-friendly and a lot more customizable. Also, their popup window that gives details around the account you are looking at is unbeatable. It is a feature that is a must-have as it is annoying to continually have to go back and forth between salesforce and a multitouch system. I would also say that Groove is better with its integration with LinkedIn and the ability to send messages over LinkedIn straight from Groove. The support at Groove is also miles better. Our questions are always answered timely and in a manner that is more hands-on.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes