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Groove is groovy!
November 02, 2021

Groove is groovy!

Maria Carolina Peixoto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

By a department. Outbound calls, emails, trackers.
  • Trackers
  • Calls
  • Email templates
  • Being able to change my phone number dialer.
  • Emails templates
  • Trackers
  • Dialer
  • Increased productivity.
Easy to work with and has great functionalities.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

AwsQuality Salesforce Services, Genesys Cloud CX (formerly Genesys Cloud)
When I send out an email to a customer I am able to track how many times the customer opened it, or if they clicked on any link.