Groove is like having my own personal assistant
February 11, 2022

Groove is like having my own personal assistant

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove to track emails and calendar appointments. Also to share and use templates within the company. Groove is also used to track how many times our emails are opened. Groove is able to help us save time when sending the same email to different clients. Also saves time in sharing templates and logging every record in the CRM.

Pros

  • Log emails.
  • Log appointments.
  • Track communication.
  • Share templates.
  • Save time.

Cons

  • Update the option that tells us how many times a document is opened.
  • Suggest other parties Groove services.
  • Can't think of a third area of improvement.
  • Name auto fill.
  • Template sharing.
  • Logging emails & events in the CRM.
  • increased productivity
  • saves time
  • greater customer satisfaction
Groove is extremely easy to use. Each feature is self-explanatory. Everything is listed out clean on the Groove website which is extremely easy to navigate. It is clean & user-friendly. Groove is very easy to use for first-time users. It literally gets the job done with the least friction!
I have never used a program like Groove before. I've always had to record information manually. Groove is amazing!

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is extremely convenient simply by how much time it saves. Also, it has a feature where it auto-fills a client's name thus avoiding addressing emails to the wrong client. We save time every time a new hire starts & we need to share templates. Instead of emailing a template one email at a time, we are able to share a folder out of Groove that includes ALL templates that the new hire will need.

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