Groove is a MUST have if you interact with clients mostly on phone and email!
Overall Satisfaction with Groove
I use Groove to connect emails to Salesforce which cuts down so much time, I love not having to summarize emails. I also use the Groove templates which allow me to share templates with my co-workers and also create and save my own. With the number of emails I send out, I couldn’t do my job efficiently without Groove. In fact, I NEED Groove! I am so glad our company pays for this service.
Pros
- Simplifying Work Flow
- Compatible with software
- Ease of use
- Simplifies communication
- Essential
Cons
- Sometimes it doesn’t work and I have to restart my computer
- I would like to have more features like spell check added to the template-making feature.
- I would like to organize my personal templates into folders.
- Recording emails in Salesforce
- Shareable Templates
- Personal Templates
- Strengthens Communication
- Increases productivity
- Greater customer satisfaction
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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