Groove Review
June 11, 2022

Groove Review

Frankie Kourtis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Right now I use Groove to maintain outreach to all my current customers. Sending out email campaigns and blasts with this tool has been great. They have been getting caught in Spam less and overall look nicer formatting-wise than other tools I have used. Customization is key to using this tool well.
  • Sending emails to hundreds at once
  • Maintaining a flow
  • Having multi-thread campaigns
  • Make it easier to add names to emails
  • Make it easier to remove from flows
  • Make it easier to send one-off emails
  • Email Blasts
  • Customer Outreach
  • Organization in SFDC
  • Better communication
  • More upsell due to more conversations
  • More renewals due to increased productivity
All the reasons listed prior.
I would say I save about an hour or two per week with Groove now in my routine. The going back and forth to Salesforce was taking a long time and now I am saving some time with Groove. Overall, I would say it saves time with tasks and emails.
I believe everything from the layout to options in the tool is a lot less clunky looking than Yesware. I have found it is a lot easier to use and can handle sending out multi-touch campaigns better than Yesware also. Adding next steps and removing prospects also is more efficient for sure.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is a great tool I have to use right now to maintain communication with my client base. It allows me to make an outreach with a scheduled follow-up and task. I love the fact that the Groove Omni Bar is directly integrated with my Salesforce account. Groove is not best if you are looking to send out emails to multiple people per org.