Groove is a complete waste of time and money
April 13, 2023
Groove is a complete waste of time and money
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
From my experience, we are absolutely frustrated with Groove right now. They are letting us down SO badly. They never engage or answer emails so, despite their promises. they are empty words. Everything is SO slow and doesn't even feel honest, never do they actually contact me or even tell me that will. Don't believe anything they say and then you won't be so disappointed when they fail
- From my experience, I have lost money trying to use Groove, it has been a complete waste of time.
Do you think Groove, a Clari company delivers good value for the price?
No
Are you happy with Groove, a Clari company's feature set?
No
Did Groove, a Clari company live up to sales and marketing promises?
No
Did implementation of Groove, a Clari company go as expected?
No
Would you buy Groove, a Clari company again?
No
Groove Support
| Pros | Cons |
|---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
Wasn't offered
No, because they NEVER have