Item: Groove by Clari
Rating: 10
Author: Verified User

Overall Satisfaction with Groove

Use Cases and Deployment Scope

In sales, one of the hardest things to determine is if your outreach via email is getting thru to anyone. Groove solves that issue by notifying the sender when the recipient opens your email. Additionally, Groove will show number of times the email is opened which can provide valuable insight as to the interest level regarding the subject matter of your email. Groove ALSO shows if your original send is opened by others, indicating that it was forwarded to other individuals/decision makers within the company to review.

Pros and Cons

Pros

Groove lets you know if your email has been opened giving the sender confidence in a follow up email
Groove shows the number of times your email is opened-showing potential interest
Groove enables the EASY use of templates to maximize your sales time

Cons

Sometimes the send process takes a bit longer and can sometimes stick and not send
Once in a while, an error will occur without any adequate explanation
When sender opens an email they sent - Groove will notify you that "someone" just opened your email. If you are not aware of this--it can be confusing.

Most Important Features

Email tracking-time stamped opens
Automatic logging into CRM
Easy usability

Return on Investment

Groove has definitely improved time-vampires like manually logging every email - Groove does this for you!
Groove gives you back time that can be refocused on creating new business. New business leads to overall growth and health of your company and career. In the time I've used Groove, my billing has doubled!
Firing email after email into the void is no longer necessary. Groove will tell you if ANY of your outreach is being received giving you back the time you spend emailing uninterested or the wrong contact/decision maker.

Usability

Like with anything new, it takes training and time spent with all the functionalities to become super proficient. I believe I have just scratched the surface with Groove and am excited to use it more to produce the results that I need. Groove is designed to be your little helper. But all the capabilities it provides means you have to dedicate time to learn how to access and use them properly.

Key Insights

Do you think Groove by Clari delivers good value for the price?

Not sure

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove by Clari go as expected?

I wasn't involved with the implementation phase

Would you buy Groove by Clari again?

Yes

Other Software Used

ZoomInfo SalesOS, Pathmatics, Veritone Discovery

Likelihood to Recommend

Knowing where to spend your energy and especially time in a sales world where "time is money" is of great importance. Groove and its incredible insight of each email sent, frees up your time to focus on more likely prospects. While due diligence still needs to be done with your prospecting, using Groove keeps you from "barking up the wrong tree" for longer than needed. The automatic logging of your outbound prospecting also saves a TON of time. Productivity has jumped for me and for the other users of Groove within our organization.

Comments

Please log in to join the conversation

Groove & The Sales Improvement Association