Grooving while using Groove!
May 04, 2023

Grooving while using Groove!

Jose Mari Reyes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove helps us in making sure that our restaurant partner received the emails that we send to them and securing an assurance that they have the information that we need them to know. And as we are part of the acquisition team knowing that the targeted restaurant partner is opening the email that we send it means there is an interest, that is the perfect time to call them and penetrate a sales pitch. It is like Groove opens a shallow window on the part of our sales journey.

Pros

  • Real- time notification for email activities.
  • User friendly Integration of Groove to our tools.
  • Maximize my productivity.

Cons

  • N/A
  • N/A
  • N/A
  • Notification for email status
  • Email and Call history status
  • This can be use for our call and email validation for training and quality purposes.
  • Maximize Productivity of Agents
  • Great customer satisfaction
  • Timely responses
Pretty great, haven't get any system downtime for almost two years now. Reliable and keeps on improving, there is also an option of automated linking to the correct account on salesforce which I found really helpful. For example if I use another computer I would need to download a new Groove and it is quite easy to be downloaded.
Groove boost my productivity, my day to day workload has been notified in no time. It is integrated to our main tool which is Salesforce and it is usable because it has a lot of features to offer. I would love to know more improvements and integrations in the future.

Do you think Groove by Clari delivers good value for the price?

Yes

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

Yes

Did implementation of Groove by Clari go as expected?

Yes

Would you buy Groove by Clari again?

Yes

I cannot imagine when Groove is inappropriate to my work but Groove really help me do my work much faster as we have the footprint and reminders on every productivity for both calls and email. To be honest, I'm freaking out if the Groove is not integrated that is why it is necessary for me.

Comments

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