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Why Guru
Updated March 15, 2024

Why Guru

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We have been using GURU as our main knowledge base tool where we go to check on updates, processes, and team communication. This tool made it easier for us to check and validate if the processess and any actions we will be making are in line and up to date with our company policies and processess.
  • Separates personal and workspace dashboard
  • Organised
  • Effortlessly access knowledge
  • Easy to navigate
  • Sometime, the site is slow, but overall manageable
  • Poor intergrade with Slack
  • Repetitive tabs to open
  • knowledgebase
  • process verification
  • information dessimination
  • internal team communication
  • It has been easier for the used to fact check their task

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru is best integraded with Gladly as it helps users to easily manage the tool and to finds answers from stocked knowlegde based information. I like that Guru has a way to show the history of the cards as to when it was updated, and show a window of how it was and before and after the upgrade.