Keep it up
April 14, 2025

Keep it up

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Just started to use Guru! We are using to find answers quick and utuilize our resources better. Stay up to date consistently. This is amazing once we have give the correct feedback for Guru to find information and help our teams to better help our callers and our clients. Very excited to see how this will progress!

Pros

  • Finds answers to questions
  • Find Sops with keyboards
  • Connects everyone in one place

Cons

  • Would be nice for team chat option to confirm answers, then be able to verify question and answer to add into Guru to be able to share when asked by whole org.
So far great, just need our people to give feedback to improve

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Be a great fit in any organization

Comments

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