Very simple to use and saves a lot of time
December 17, 2019

Very simple to use and saves a lot of time

Andrea Mitchell, MSW, APSW | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gusto

I use Gusto for our entire organization which is a small business of 10 people. We use it for payroll and have added insurance and 401k integrations as the company has grown. The software is perfect for me because I started the company without having a background in business at all and appreciate that I don't have to do anything myself. All onboarding, taxes, deductions, etc. are all taken care of. I have to do very little.
  • Self on-boarding.
  • Benefits integration.
  • Holiday pay for part-time.
  • Employees being able to add own reimbursements such as mileage.
  • Massive time saving.
  • Need minimal knowledge about payroll and taxes to use.
I never tried any other product so I have no comparison but have never had any reason to try any other product because Gusto has been able to meet all of my needs so far.
I can only recall one time I have needed tech support and I received an answer to my question very quickly and thoroughly.

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Gusto is perfect for a small business such as ours where the person doing payroll has a lot of roles to fill and does not have time or the knowledge to keep track of everything that goes along with payroll and taxes. It is a lifesaver that Gusto does self-onboarding, files documents, and has easy to understand report features.
I do spend a little bit of time checking self-reported timesheets which might get tedious for larger companies and not all features work particularly well for part-time staff.

Gusto Feature Ratings

Pay calculation
Benefit plan administration
Direct deposit files
Salary revision and increment management