Overall Satisfaction with Gusto
- simple website
- integrations
- [From my perspective,] horrible communication
- randomly freeze accounts with no notification
- slow to resolve urgent issues
- timely and accurate payroll
- provide the service you promise to provide
- PRIOR notification of any issues
- quick resolution to urgent matters
- negative, creating issues with clients due to late payrolls caused by Gusto
The website seemed streamlined and I thought the price was cheaper, but certainly not worth the inconvenience and disappointment I am currently experiencing with them right now.
Do you think Gusto delivers good value for the price?
No
Are you happy with Gusto's feature set?
No
Did Gusto live up to sales and marketing promises?
No
Did implementation of Gusto go as expected?
No
Would you buy Gusto again?
No