Gusto for the win.
August 29, 2022

Gusto for the win.

Sara Ryal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

I have two clients using Gusto as their payroll service provider. They complete all the payroll tasks, including payroll for employees, paying and filing all payroll taxes and forms due, etc.
  • Easy to use Payroll submission for employees.
  • Paying all payroll taxes and forms.
  • Easy to add new employees' info.
  • Some reports are a little harder to find exactly what you need.
  • Cannot easily adjust withholding taxes on specific payroll checks - need to contact support.
  • Paying all the payroll taxes and filing reports for clients.
  • Online access 24/7.
  • Ease of setting up company and/or new employees.
  • Clients get payroll services for cheaper than if we had to do all of it.
  • Takes all payroll tasks out of our hands.
Comparable prices are overall with other payroll service companies. I can't do all the complicated payrolls like a few others, but overall good to work with 90% of our clients.

Do you think Gusto delivers good value for the price?


Are you happy with Gusto's feature set?


Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?


Great for clients with just regular payroll and normal deductions. Doesn't work great with complicated payroll (construction-specific work, etc.).

Gusto Feature Ratings

Pay calculation
Direct deposit files
Salary revision and increment management