Item: Gusto
Rating: 10
Author: Mark Burlinson

Overall Satisfaction with Gusto

Use Cases and Deployment Scope

Payroll processing automatically saves time and money. The support is second to none. This solves the problem of payroll for anyone who lacks the knowledge to do it alone. We are pleased with the seevice.

Pros and Cons

Pros

Filing with federal and state authorities
Easy to add employees
No manual entries necessary after setup

Cons

Maybe have more options for users to add edits

Return on Investment

Peace of mind
Low cost
Reliable compliance

Usability

Although I had little experience with payroll previously, I was able to set up and run payroll easily. Reports and filings were timely and compliant and this gave me great peace of mind. When I had questions I was able to find answers quickly and easily using the help section and the support desk.

Key Insights

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Other Software Used

Wave Accounting, Canva

Likelihood to Recommend

Gusto works well for small businesses and nonprofits where payroll expertise is slim or weak. Because Gusto handles filing, you have much less to be concerned over. The instructions provided help you set up your payroll correctly even if you have minimal prior experience. Support is easily available for extra peace of mind.

Gusto Feature Ratings

Comments

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Easy to use and great peace of mind