Less stress for payroll processing.
Overall Satisfaction with Gusto
Gusto is amazing. I handle payroll for several small companies. Recently, I needed to switch several to Gusto quickly. Setup and onboarding with Gusto are simple and very user-friendly.
Pros
- User-friendly interface.
- Handles all of the payroll tax reporting.
- Excellent customer support.
Cons
- While I appreciate the help, I don't need unsolicited phone calls during tax season.
- Efficient payroll processing.
- Easy to train support staff to monitor payroll.
- More time freed up to work on other tasks.
Workful was a budget-conscious choice last year. However, it couldn't handle the nuances of a non-profit and was also not available to automate payroll tax filing in every state. They abruptly stopped offering payroll service, leaving me to switch clients immediately. Justworks is a good platform for larger companies or places needing more options for benefit administration, etc. It works well for a more prominent non-profit I assist. It would be cost-prohibitive for small companies with five or fewer employees.
Do you think Gusto delivers good value for the price?
Yes
Are you happy with Gusto's feature set?
Yes
Did Gusto live up to sales and marketing promises?
Yes
Did implementation of Gusto go as expected?
Yes
Would you buy Gusto again?
Yes


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