Gusto saved us in 2 DOEDOR audits We passed both times thanks to them
Overall Satisfaction with Gusto
We utilize Gusto for payroll. Gusto makes payroll taxes easy! Both state and federal taxes are calculated and paid without effort.
Pros
- Automatically files business state and federal taxes
- Automatically deducts taxes from payroll
- direct deposits paychecks to employees bank accounts
Cons
- Flexibility in generating payroll related reports
- They utilize Plaid for transferring payroll funds from business accounts, however if there is a slight variance in the balance, they will cancel the payroll and make you resubmit it (and then you are late submitting it). They didn't used to do this, and I was able to utilize my banks credit line to float the difference, now I can't do that. It makes it frustrating and inconvenient when at the last minute you realize they cancelled payroll.
- After passing 2 DOR audits, Gusto has paid for itself twofold because we never would have passed without Gusto.
- Gusto has made onboarding and offboarding emloyees easy. It reminds me of all I need to do in the process. That is perfect for me who tends to forget a lot of details.
- Employees love the platform too because they can see in real time when their paycheck is going to hit their account.
I didn't try any other platforms. I looked at pricing, and Gusto's price was reasonable and affordable for my company.
Do you think Gusto delivers good value for the price?
Yes
Are you happy with Gusto's feature set?
Yes
Did Gusto live up to sales and marketing promises?
Yes
Did implementation of Gusto go as expected?
Yes
Would you buy Gusto again?
Yes


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