Gusto a Great Payroll Platform for Small Businesses
December 17, 2025

Gusto a Great Payroll Platform for Small Businesses

Fadil Astafaj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Gusto is my businesses payroll platform. Sync's seamlessly with my POS and Scheduling systems. It has simplified my payroll process and when issues arise I can get immediate knowledgeable help.

Pros

  • Easy sync with POS and Scheduling
  • Simple to run payroll
  • Easy employee management

Cons

  • Easier access to customer service phone number.
  • being able to recognize errors from incoming payroll data
  • Having been told that the trial was ending with enough time to change it as to not accrue Premium pricing as was recommended by the original sales person.
  • Definitely a less expensive platform without compromising quality
  • With upgraded plans you can enjoy next day pay.
  • Ease of changing an already run payroll as long as it is before the end of the day. Just go back in and cancel and make any necessary adjustments
Nice Optics, easy use.
Paychex way to big for a small business. Never able to get immediate help when needed.

Toast Payroll outsourced company with lots nice features but needs more time to figure it out.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

No

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

-From the beginning the ease of use was nice.
-Pleasant and simple platform optics

Gusto Feature Ratings

Pay calculation
10
Direct deposit files
10
Reimbursement management
10

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