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For RR, Mostly a positive experience.
November 03, 2017

For RR, Mostly a positive experience.

Michael Intlekofer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HeavyBid
  • HeavyJob
  • HCSS Cloud
  • HCSS Forms

Overall Satisfaction with HCSS

For the most part, support has been outstanding. I will admit that I've been pretty frustrated with how long it took to resolve the Cloud issue which existed for 3-4 months.
Training and implementation was excellent, from the onsite training we had in Houston to the foreman training provided as we deployed the application.
Rieth-Riley has standardized on HeavyBid for our Estimating Software. Likewise, we have chosen HeavyJob as our Job Cost application having all of our Indiana locations using the software.
  • Excellent Job Site Tool for collecting time card data, production, equipment usage, as well as production analysis.
  • HeavyBid is our de facto standard company wide.
  • Recently experienced several months of issues in the field with my iPad users. Turns out there was an issue with the HCSS Cloud (i.e. Azure). Took forever to resolve, but all appears to be running as expected now.
HCSS is well positioned the Construction Industry with a wide array of applications available.

HCSS Feature Ratings

8.0
Photo documentation
5
Jobsite reports
9
Collaboration & approvals
9
Mobile app
9
Estimating ()
Not Rated
Human Resource Management ()
Not Rated
Payroll Management ()
Not Rated
Asset Management ()
Not Rated
Reporting & Analytics ()
Not Rated