Easy to use for non-technical people
July 31, 2022
Easy to use for non-technical people
Score 9 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Heap
We use Heap on our products to analyze the usage of specific components, including views, clicks, submits, and any input field changes. This helps us better understand the user interaction and identify which features or components are helpful for our users, so we can improve the user experience and optimize our products.
- Analyze usage of specific components
- Allow tracking data retrospectively
- Easy to define events
- Bulk editing category of events
- Switching between different products
It's much easier to set up definitions on Heap compared to Google Analytics. Heap does not require much technical knowledge to define events and create reports, while Google Analytics has a longer learning curve.
Do you think Heap delivers good value for the price?
Not sure
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes