A beautiful and stunning product
October 07, 2022

A beautiful and stunning product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Heap

We want to monitor the behavior of our visitors when they come to the website. Simple use-cases involve, looking for pageviews, and checking whether they return to the website after the first visit. What buttons are being clicked? What resources are being downloaded? Mainly with the purpose of monitoring the actions we have in store.
  • Monitoring.
  • User friendly.
  • Strong support.
  • The website does not work on Firefox which is a big pain.
They are very basic and do not offer the same advanced use-cases that Heap does. Also Google Analytics is free, and therefore own your data. On Heap this is not an issue.

Do you think Heap delivers good value for the price?

Yes

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

Yes

Did implementation of Heap go as expected?

Yes

Would you buy Heap again?

Yes

It is very helpful for the non-technical audience as most of the things are just a button click away from making a commitment to.