To Crossmatch, or not to Crossmatch?
February 06, 2021

To Crossmatch, or not to Crossmatch?

Parsram Rajaram | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HID DigitalPersona (formerly Crossmatch)

We use it primarily in our Public Safety departments for two-factor authentication. This allows us to provide the necessary security for these critical departments. It also allows us to comply with audit requirements as needed by different agencies. The hardware and software solution is an important part of our Cyber Security posture.
  • Enrollment of fingerprints is easy.
  • Software install and deployment is relatively painless.
  • False positives are low.
  • The readers are constructed well.
  • Integration with third party applications.
Maybe my organization needs a technical follow up with Crossmatch. Our primary use is as a biometric reader for two-factor authentication. We would love to have a discussion around the other areas of use.
The full Active Directory integration was one of the main factors in determining what solution to use.
The product is primarily used for Windows authentication. We also use it for web applications.
  • It has made compliance easier.
At this time, DUO is preferred. AS I previously stated, we need a follow up with Crossmatch to understand all of the new features.
The solution is solid. However, there are "modern" 2FA solutions that are more nimble than Crossmatch. As an example, most users would prefer to have a push notification sent to a smartphone for second-factor authentication. We have tested Cisco DUO and find this solution to be more attractive from a usability perspective. It allows for two-factor authentication without having to rely on a physically connected biometric reader.