Item: HID DigitalPersona
Rating: 7
Author: Parsram Rajaram

Overall Satisfaction with HID DigitalPersona (formerly Crossmatch)

Use Cases and Deployment Scope

We use it primarily in our Public Safety departments for two-factor authentication. This allows us to provide the necessary security for these critical departments. It also allows us to comply with audit requirements as needed by different agencies. The hardware and software solution is an important part of our Cyber Security posture.

Pros and Cons

Pros

Enrollment of fingerprints is easy.
Software install and deployment is relatively painless.
False positives are low.
The readers are constructed well.

Cons

Integration with third party applications.

Return on Investment

It has made compliance easier.

Alternatives Considered

Duo Security

At this time, DUO is preferred. AS I previously stated, we need a follow up with Crossmatch to understand all of the new features.

Likelihood to Recommend

The solution is solid. However, there are "modern" 2FA solutions that are more nimble than Crossmatch. As an example, most users would prefer to have a push notification sent to a smartphone for second-factor authentication. We have tested Cisco DUO and find this solution to be more attractive from a usability perspective. It allows for two-factor authentication without having to rely on a physically connected biometric reader.

Comments

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To Crossmatch, or not to Crossmatch?