HID DigitalPersona User Credential Manager
July 13, 2021

HID DigitalPersona User Credential Manager

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HID DigitalPersona (formerly Crossmatch)

HID DigitalPersona is being used for multiple facilities' nursing staff and other departments that access multiple systems. The HID DigitaPersona application allows users to better manage multiple application logins and simplifies workstation and application login speed.
  • Simple user interface
  • Easy to set up
  • Easy to manage multiple credentials
  • Remove client dependency on dot net
  • Improve user credential lockout password reset
  • Improve and simplify compatibility with Citrix environments (requires specific installation sequence with Citrix client)

Do you think HID DigitalPersona delivers good value for the price?


Are you happy with HID DigitalPersona's feature set?


Did HID DigitalPersona live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HID DigitalPersona go as expected?

I wasn't involved with the implementation phase

Would you buy HID DigitalPersona again?


Allows for a simplified and faster login experience.
HID DigitalPersona integration with Active Directory has allowed users to more easily login to their workstations. It also allows for a centralized depository of user credentials allowing use of multiple workstations.
We are only using HID DigitalPersona for user convenience.
We are not currently using multi-factor authentication, nor Azure AD at this time.
  • Assists with nursing staff having difficulty with workstation login.
  • Assists with nursing staff having difficulty with applications login.
  • Assists with nursing staff with multiple logins for application access.
HID DigitalPersona provides similar features and tools at a competitive cost. We picked HID DigitalPersona because it was lower cost.
Microsoft 365 (formerly Office 365), Microsoft Teams, SolarWinds Dameware Remote Everywhere (DRE)
HID DigitalPersona is well suited for organizations with multiple applications. HID DigitalPersona does have specific requirements for Citrix client environments that require care in installation and troubleshooting.