Highfive, Perfect in the Ways that Matter
February 21, 2017

Highfive, Perfect in the Ways that Matter

Jason Knight | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Highfive (legacy product)

Overall Satisfaction with Dialpad Meetings (formerly UberConference)

We use Highfive across the whole company for any type of interaction across locations save for all-company webinars and external client webinars. We use it as software engineers to pair program, though we use Screenhero more often for this activity. We use it for quick chats, one on ones, all of our Scrum events (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective). It addresses our business problem of encouraging and enabling close collaboration of our many, distributed members.
  • Ease of use.
  • White-listed org ownership of meetings (no waiting for presenter).
  • All in one device is a great hardware solution (no piecing together speakers, phones, and webcams).
  • Screen sharing can lag on poor wireless connections.
  • Session recording would be very useful.
  • Battery usage can be significant. Reduction of power usage would be an improvement.
  • Low cost for a hardware integration option means no stringing together webcams and microphones.
  • Ease of use and setup means little time lost in IT administration.
  • Ready support makes for quick turnaround on any minor issues.
  • Low barrier to face to face conversations means fewer miscommunications and better bonding between co-workers.
Go To Meeting, Go To Webinar, Join.Me, Google Hangouts, Webex, Uberconference and talky.io. The bad, Highfive still does not offer session recording but that feature is coming soon I'm told. They currently support between 25-50 users in a video conference depending on which version of the client you're using. They offer teleconference, but the numbers are dynamically allocated making recurring meetings require participants to dial a new number each time (not a big problem).
The good, no per seat organizers so anyone can spin up a meeting. Fantastic support. Stupid simple usage. A bundled hardware option that is dirt cheap by comparison and doesn't require stringing together third party hardware. Easy and informative administrative tools to measure usage.
Very well suited for quick, easy face-to-face communication in a distributed group. Also, conferences with up to 25 individuals are painless. When the attendee limit exceeds 25, special care needs to be taken to avoid problems. On networks with spotty, wireless connections frustration will occur (like with any conferencing software). When intimate screen sharing is needed, a tool like Screenhero is better suited for pair programming or other screen share collaboration.

Dialpad Ai Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
7
Calendar integration
8
Meeting initiation
9
User authentication
9
Participant roles & permissions
9