Item: Highspot
Rating: 7
Author: Verified User

Overall Satisfaction with Highspot

Use Cases and Deployment Scope

Our sales org uses Highspot as a one-stop-shop of all of our' internal and external documents. It is especially helpful when I need to get an info sheet or some case study over to a customer. You can tag that document to an opportunity and track how often it is opened/read/shared. It's nice to bundle information, send it over, and then have the ability to track what is being done, if anything, with that information.

Pros and Cons

Pros

Tracks resources that you send to a prospect.
Easy place to upload and consume internal training's.

Cons

Sometimes it is hard to tell whether a document is supposed to be internal or external facing.
It would be nice to add a recently used doc link straight from your email, rather than having to go into Highspot.