The single source of truth for all content and presentations.
April 14, 2021

The single source of truth for all content and presentations.

AJ DeMarco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Highspot

Everybody within our Sales Org has a Highspot account (Sales, Marketing, CX, Legal). We utilize the platform in a variety of ways. The most common use is to house our Marketing documents, PowerPoint decks, key content for our sellers to utilize in their prospecting and presentations. We also utilize the platform to run our onboarding/training programs and our sales plays for our sellers. On Highspot, we also have our clients in an 'accounts' section that they can store important documents like presentations, proposals and contracts. Lastly, we recently upgraded and purchased the Highspot LMS that allows us to run new trainings and courses with our reps.

Pros

  • From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
  • The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
  • The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.

Cons

  • Depending on the number of 'spots' that each person has access to, it can slow down the platform. We found that issue last year and made changes/edits with the help of the Highspot support team and it's working very quickly again.
  • The presentation out of Highspot could use a few upgrades to allow our reps to have notes like what PowerPoint offers.
  • Building (remixing) presentations on the platform
  • Custom homepages that allow us to highlight new content and important documents for our teams
  • The LMS is easy to use and isn't as overwhelming as some of the other LMS solutions out on the market
  • We have way less emails or chats around, "does anybody have a certain document?" It's helped our reps be more productive and has cut the number of questions our support team has had to field.
  • When Marketing puts together new content, we can launch it in Highspot so that it doesn't get trapped in emails where reps are left searching through email for the newest documents.
  • Any changes we make to our main PowerPoint is saved and every time a rep is building our a deck, we know they are utilizing the most up to date document.
From an investment perspective, Highspot was very reasonable in price for both the main platform and the LMS. The ease of use and management seemed to be a lot less than some of the others we looked at. If we had a more robust solution, I could see where there could be value in what the others offered, but for what we needed Highspot checked all the boxes.

Do you think Highspot delivers good value for the price?

Yes

Are you happy with Highspot's feature set?

Yes

Did Highspot live up to sales and marketing promises?

Yes

Did implementation of Highspot go as expected?

Yes

Would you buy Highspot again?

Yes

If you're looking for a platform to house and manage content for your sellers to leverage in presentations as well as in emails, Highspot is a great asset. It's a very intuitive platform that doesn't have a bunch of fluff to sort through to get to what you are looking for. The ability to create different homepages depending on which department a user is a part of is also a great feature. Our Sales team will log on and see the most important documents for them, and then our Marketing team can log in and see something completely different.

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