Highspot has potential
December 17, 2024

Highspot has potential

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Highspot

Use it as our main resource hub to find documents internally as well as documents to share with external people. All files and documents are there, and if anyone is looking for a document or video, they should look it up on Highspot.

Pros

  • Storing files

Cons

  • Search functionality
  • AI and innovation
  • Ease of use
  • Place to store information
  • Knowing what is internal and what is allowed to be external content
It’s hard to find exactly what you are looking for easily.
I think Drive is a lot more intuitive, but it’s hard to know what is allowed to be public or private in Drive. Additionally, Drive doesn’t have the best way to send content, whereas Highspot offers a better solution for that.

Do you think Highspot delivers good value for the price?

Not sure

Are you happy with Highspot's feature set?

No

Did Highspot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Highspot go as expected?

I wasn't involved with the implementation phase

Would you buy Highspot again?

No

Highspot is fine if you have lots of files and need a place for people to access them. However, it’s hard to find the documents you need, and the layout isn’t the easiest to navigate, especially when there are many irrelevant or outdated documents. Our team uses Highspot for everything, but it is often difficult to find what you’re looking for. Sending the pitch to prospects works, but it only tells you when someone opens Highspot, not who opened it. If you’re sending tons of pitches, the emails notifying you that someone opened it aren’t very helpful. Maybe there’s a setting to change this, but copying the link and sharing the pitch is the most intuitive and easiest thing to do quickly.

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